Frequently Asked Questions

Learn the Facts About Bottled Water

Answers to Frequently Asked Questions (FAQs)


What are the different types of bottled water?

Roaring Spring Water offers several bottled water varieties to meet your needs. We understand that each customer has different tastes and/or requirements, and we strive to provide you with the highest quality available in bottled water. We offer three types of bottled water:

Premium Spring Water: Our spring water is collected from our own protected natural spring. It is filtered to ensure that our water is clean, colorless, and odor-free, while retaining all of the beneficial minerals inherent in spring water.

Purified Drinking Water: Our Purified Drinking Water undergoes a comprehensive process. We extract our natural spring water and process it through our precision reverse osmosis system. This results in water that is virtually mineral-free.

Steam-Distilled Water: Our Steam-Distilled Water is first vaporized, and then cooled and condensed back into pure water. This process elimates all minerals and impurities. The result is pure, steam-distilled water.


How is bottled water different from tap water?

Taste is one of the main reasons why people prefer bottled water over tap water. Chlorine is typically used to disinfect tap water. The chlorine aftertaste is considered unpleasant by most people.

Bottled water ensures that people can readily access water that is consistently safe, great tasting, high quality, and conveniently portable. All International Bottled Water Association (IBWA) members use one or more of the following steps: source protection, monitoring, distillation, reverse osmosis, filtration, disinfection, and ozonation. To help ensure the highest quality and safety of our products, we perform all the above steps recommended by the IBWA.

Additionally, bottled water is made specifically for drinking purposes and is categorized as a packaged food product that is regulated by the FDA. Therefore, bottled water must adhere to the FDA’s Good Manufacturing Practices (GMPs).

GMPs mandate that bottled water containers be produced in a sanitary environment. They must also be packaged in safety-sealed containers approved for food contact by the FDA. Bottled water products are also subject to FDA food recall, adulteration, and misbranding provisions.


How do I know my bottled water is safe?

All bottled water is strictly regulated at the federal level by the USFDA, and at the state level by various state agencies. According to law, FDA standards for bottled water must be, minimally, as strict and protective as the public health standards set by the U.S. Environmental Protection Agency (EPA) to govern public water systems. Members of IBWA must also meet the strict industry standards as required by the IBWA Model Code.

At Roaring Spring Water, we go to great lengths to ensure that our customers have access to the highest-quality, safest, premium water. For more information, read our Quality Assurance statement.


How do I properly store bottled water?

According to the International Bottled Water Association, consumers should store bottled water at room temperature, out of the path of direct sunlight, and away from chemicals, toxins, and other harmful or strongly scented materials.


How long can I store bottled water?

According to FDA regulations, bottled water has a 2 year shelf-life. All of our bottles have an expiration date This code can be found directly below the cap of any bottle type.


How much water should I order?

There are a number of factors that determine how much water your family will need.

To most accurately determine the amount of bottled water you should order, we recommend that you call in and speak with our Customer Care team at 1-877-914-9283.

Order quantities can be adjusted as needed by logging in to your online account or calling our Customer Care Team.


How much water will my business need?

There are a number of factors that determine how much water your office will need.

To most accurately determine the amount of bottled water needed, we recommend that you call in and speak with our Commercial Sales Representative at 1-877-914-9283. They will help you calculate your estimated usage.

Order quantities can be adjusted as needed.


Do I have to purchase the water or coffee equipment?

We offer both rental and purchase options for our water and coffee equipment. Click the Equipment tab to see all of your options.